Please dial 911 or go to the nearest emergency room right away if you or a loved one is experiencing a crisis.
This form is for general questions about The Pavilion Behavioral Health System’s services, programs and admissions and IS MONITORED DURING NORMAL BUSINESS HOURS ONLY.
Do not use this form if you have a medical emergency or urgent problem. Instead, please call us at 800-373-1700. If you need or think you may need immediate medical assistance, contact 911 or seek the nearest emergency room.
The Pavilion Behavioral Health System is dedicated to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval on our website shows that we have demonstrated compliance to the most stringent standards of performance, and we take pride in our accreditation.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us, toll-free, at 800-373-1700.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, Telephone: 800-994-6610.
To make an appointment for an assessment, make a referral, or get more information, contact The Pavilion Behavioral Health System by phone, 24/7, or complete the form above.